One Hour Heating & Air Conditioning Claim this business
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One Hour Heating & Air Conditioning is a general contractor located in Naples. Rated 4.8 stars from 3970 Google reviews.
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- Address4380 Enterprise Ave, Naples, FL 34104, USA, Naples 34104
- Phone(239) 237-3360
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Reviews
SCAMMERS, DO NOT HIRE!!!! We had an AC unit that was leaking, so we asked for a service to check it. The technician from One Hour inspected the unit and unfortunately informed us that we needed a new unit because it was too old (11 years) and the coil was extremely dirty. I inquired if they could provide an estimate for cleaning the coil instead of replacing the entire unit. He informed me that the cost to clean the coil would range from $3,000 to $4,000. However, I had previously paid around $300 for similar services on other properties with different companies, so I asked the technician to leave. I then contacted another company, and they came over to inspect the unit. Surprisingly, the coil wasn’t that dirty; the issue was only a clogged drain. The technician managed to unclog the drain in just 15 minutes. I strongly advise against hiring this company. They are scammers who will deceive you into replacing your unit, which will cost thousands of dollars, simply because of a clogged drain.
One Hour Air Conditioning and Heat were able to come out to my address with the hour, sell me services that ultimately did not fix my issue. I paid $413 dollars to clean the AC and was guaranteed that, that was issue of the foul smell. I called them back the next day to say I’m having the same issue and a different guy comes out does absolutely nothing but yap and tries to sell me a new ac. Saying that the replacement of duct work would be 9k if 2000 square feet. Call someone else other than this company. I was impressed the first day but disappointed that their solutions weren’t the answer to my problem. Seems like they are just after collecting money and have no idea how to fix my issue.
We called One Hour Air to get our ducts clean. One of their technicians, Aurold came for an estimate and found that there was mold in the unit. He was very thorough with their processes of removing the mold, cleaning the ducts and making sure mold doesn’t grow back. We decided to go with them. They were able to get us on the schedule quick. They did a great job, their team was clean, and very thorough. I highly reccomend them!
Michael Horn was very knowledgeable and amazing to deal with. From the moment we made contact he had a very calming and easy going presence about him. He diagnosed and solved my problem immediately while also educating me along the way. If I had my choice I would choose Michael to always be my AC repair man. Thank you very much Michael, I really appreciated you!
We highly recommend this business. They came the very next morning after calling the night before even though we had never contacted them before. The office person was very congenial as was the technician, Robenson. He was polite and knowledgeable, answering all my questions. We now have a maintenance contract. Thank you so much One Hour.